Re: Need Major Help with xbox gamertag windows live id.

Hello,

You will need to follow some very specific instructions below to go to the customer support Windows Live account recovery:

1. Click on this?link.
2. Click on the third option:??I Think Someone Else is using my Windows Live ID.
3. Select?Reset your Password?option .
4. Enter the Windows Live account you are trying to recover.?
5. Enter the characters you see on the picture, and then tick on?Next.
6. Click on?Customer Support.
7. When a highlighted?Customer support?phrase appears, tick on it.
8. Re-enter the Windows Live account you are trying to recover.
9. Enter your alternate email address. ( Active email address that you have access to even if it's not associated with the account )
10. Click on?Continue.?
11. Validate your identity by providing as much information as you can on the?Recover your Windows Live account?page then click on?Continue?to submit.
12. A page that says?Your information has been submitted?will appear, (just wait for the result of the account recovery request on your?alternate email address)

Note:?To pass the validation process, you will need to provide as much precise information as possible. The more accurate your information is, the more likely you are to pass validation.

These are essentially the same questions that phone support would have to ask you in order to return the account to you, but these go a bit more in depth, the more questions you can answer correctly the better chance you can get your password reset.

P.S: One forum post is good enough. It doesn't get responded to any faster the more places it's posted :).?

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